Effective Date: January 4, 2026
This Cancellation Policy governs the cancellation of digital services and products purchased from AUZ Studio (“we,” “us,” or “our”). By placing an order with AUZ Studio, you agree to the terms outlined below.

1. Order Cancellation Requests
You may submit a request to cancel your order on the same day the order was placed, provided that service delivery has not yet begun.
Cancellation requests must be submitted by contacting AUZ Studio through:
WhatsApp: +92-300-1610306
Email: info@auzstudio.com
Customer Account Dashboard (if applicable)
Please include your order number and reason for cancellation to help us process your request promptly.

2. Ineligible Cancellations
Cancellation requests cannot be approved if:
The digital service has already been initiated, delivered, or accessed.
Login credentials, downloads, or project resources have been shared.
The service is partially or fully completed.
The order includes custom, personalized, or made-to-order digital services.

3. Special Product or Service Terms
Some digital services may have specific cancellation conditions outlined in the service description or agreement (“Service Terms”). Please review these carefully before placing an order.
In case of conflict between this Cancellation Policy and any Service Terms, this Cancellation Policy shall prevail, unless explicitly stated otherwise.

4. Effect of Cancellation
Approved cancellations may result in a full or partial refund, depending on the service status at the time of cancellation.
Any applicable refunds will be processed in accordance with the AUZ Studio Refund Policy.
Administrative or transaction fees, if applicable, may be non-refundable.

5. Policy Enforcement
AUZ Studio reserves the right to:
Decline cancellation requests that do not meet the criteria outlined above.
Suspend or terminate services for abusive, fraudulent, or repeated cancellation attempts.

6. Governing Terms
This Cancellation Policy forms an integral part of the AUZ Studio Terms and Conditions. By placing an order with AUZ Studio, you acknowledge and accept this policy.