IMPORTANT NOTICE: PLEASE READ CAREFULLY BEFORE PLACING AN ORDER OR SUBMITTING PERSONAL INFORMATION ON THIS WEBSITE.
By using this website, placing an order, or engaging with AUZ Studio in any manner, you agree to these Terms of Service (“Agreement”), including the AUZ Studio Privacy Policy.

1. Scope
1.1 AUZ Studio (“we,” “us,” or “our”) provides web design, web development, branding, digital marketing, multimedia, and related services (“Services”) to clients worldwide.
1.2 This Agreement governs all use of the AUZ Studio website, ordering of services, and delivery of Services (collectively, the “Website”). By placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.
1.3 You confirm that you are of legal age in your jurisdiction to enter into this Agreement and/or have the authority to bind your organization.

2. Orders
2.1 We reserve the right to accept or reject any order at our sole discretion. If your order is rejected, you will receive a full refund for any payments made.
2.2 You are responsible for providing accurate, complete, and up-to-date information when placing an order. You must promptly update your information to maintain its accuracy.
2.3 Any false or misleading information may result in suspension or termination of your account, refusal to deliver Services, or legal action.
2.4 You are responsible for maintaining the confidentiality of your login credentials if you create an account on the Website. Notify us immediately of any unauthorized use.
2.5 By placing an order electronically, you consent to electronic communications regarding your orders and Services.

3. Pricing and Payment
3.1 Prices are as specified on the Website. AUZ Studio reserves the right to adjust prices due to changes in costs, taxes, or errors.
3.2 Payments must be made prior to commencement of Services via the methods listed on the Website.
3.3 You are responsible for all applicable taxes, duties, and fees associated with your order.
3.4 AUZ Studio reserves the right to suspend or terminate Services in case of non-payment.

4. Delivery of Services
4.1 Delivery timelines are estimates and not guaranteed.
4.2 Risk associated with the use of delivered digital files or completed Services passes to you upon delivery.
4.3 You must review all delivered work promptly. Any complaints or requests for revisions must be submitted within 7 business days of delivery.

5. Use of Delivered Services
5.1 Unless otherwise agreed in writing, AUZ Studio retains all intellectual property rights in work produced until full payment is received.
5.2 Upon full payment, you are granted a non-exclusive license to use the deliverables for your intended purpose.
5.3 You may not resell, redistribute, or modify our deliverables without explicit written consent.
5.4 You agree to comply with all applicable laws when using our Services and deliverables.

6. Revisions and Feedback
6.1 AUZ Studio provides a limited number of revisions per project as outlined in your service agreement. Additional revisions may incur extra charges.
6.2 Feedback should be clear and actionable; we are not responsible for miscommunication or incomplete information provided by you.

7. Warranty Disclaimer
7.1 Services and deliverables are provided “as is” and “as available.”
7.2 AUZ Studio makes no guarantees regarding results, including website traffic, sales, or performance.
7.3 We disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

8. Limitation of Liability; Indemnification
8.1 AUZ Studio shall not be liable for any indirect, incidental, special, or consequential damages, including lost profits or business interruption.
8.2 Our total liability in connection with any order or Services shall not exceed the total fees paid by you for the specific Services giving rise to the claim.
8.3 You agree to indemnify and hold AUZ Studio harmless from any claims, losses, or damages arising from your use of our Services or violation of this Agreement.

9. Termination
9.1 AUZ Studio may suspend or terminate Services if:
You fail to pay for Services.
You provide false information.
You breach this Agreement or any applicable law.
9.2 Termination does not release you from payment obligations for Services already rendered.

10. Refunds
10.1 Refunds are handled on a case-by-case basis according to the AUZ Studio Refund Policy. Digital deliverables or partially completed services may not be eligible for a full refund.

11. Notices
11.1 Any notice to AUZ Studio must be sent via email to info@auzstudio.com or by mail to our business address.
11.2 Notices to you will be sent via email or the contact information provided during your order.

12. Governing Law
12.1 This Agreement shall be governed by the laws of Pakistan. Any disputes arising under this Agreement shall be resolved in the courts of Pakistan.
12.2 You agree that any breach of this Agreement may cause irreparable harm to AUZ Studio, entitling us to seek injunctive relief in addition to other remedies.

13. General
13.1 Force Majeure: AUZ Studio is not liable for delays caused by events beyond our control, including natural disasters, power outages, or internet failures.
13.2 Entire Agreement: This Agreement constitutes the full understanding between you and AUZ Studio.
13.3 Changes: We reserve the right to modify these Terms of Service at any time by posting updates on the Website. Continued use of our Services constitutes acceptance of the updated terms.
13.4 Assignment: You may not assign or transfer your rights under this Agreement without our written consent.
13.5 No Partnership: Nothing in this Agreement creates a partnership, agency, or joint venture between AUZ Studio and you.

By using AUZ Studio services or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.